Website Maintenance & Security Audit (Non-Hosted)

Developers often build and maintain websites using different methods, so before taking over maintenance of an existing site, our team needs to thoroughly review the site build to make sure that we understand how the site functions. We also check that all necessary theme and plugin licenses are active and accessible and that the hosting plan provides the necessary access and functionality needed for maintenance. Then we install our curated suite of website maintenance, performance, and security plugins, and add the website to our maintenance and monitoring tools, to make sure that the site is in a good initial state for ongoing maintenance.

• The client must provide all requested login credentials for the current website, before the audit. This includes WordPress admin access, hosting account access, ftp and database credentials, and domain registration account logins.
• Once we have these, the Marketeering Group developers will perform the site audit. We first check the current site and server environment statistics to look for any potential functionality or security issues.
• We also review the themes and plugins that are installed on the website to make sure that there are no security risks and that any relevant tools have an active license for updates. If the website is missing any required licenses, we will inform the client and they will be responsible for purchasing the necessary licenses for ongoing updates.
• We will also run a full update of the tools on the website, to make sure that everything is running well and in a good place to start monthly maintenance.
• The audit includes up to 3 hours for troubleshooting any issues that are discovered during the site review and/or update.
• If there is additional work needed to prepare the site for maintenance, we will provide the client with a quote for the additional work needed, and a timeline for completion. We will not proceed with the additional recommended work unless the new quote is approved.
• After the site review and update are completed, we also install our curated suite of performance and security plugins and add the website to our maintenance and monitoring tools, to prepare the site for ongoing maintenance.

• We must be provided with all necessary login credentials for the current website services, in order to perform the maintenance audit. These could include, but are not limited to, WordPress admin access, hosting account access, ftp credentials, and domain registration account logins. We will also need information on any relevant 2FA verification methods and contacts for these accounts.
• This audit product does not guarantee that the website being reviewed will qualify for our monthly website maintenance service. If the website or hosting service does not meet our maintenance requirements, we will provide the client with the reasons why, as well as recommendations for fixing the issues, if possible.
• If the website needs additional development work, in order to meet the requirements for our maintenance service, we will provide a separate quote for those costs, and request approval before completing the work.
• Once the Website Maintenance & Security Audit is successfully completed, the website maintenance service will begin and the terms and conditions of that service will apply.
• If additional site complexity is discovered during the audit that will increase the time needed to perform the regular ongoing maintenance service, we will provide the client with an explanation and a quote for the additional monthly maintenance costs. We will not proceed with the maintenance service unless the new quote is approved.